What happens if your Uber gets stuck in traffic?

If your pickup point or destination change after you request the trip, your fare will be charged based on the time and distance of the actual trip. If your driver reaches your pickup location and waits for you for more than 5 minutes, you may be charged a wait time charge which gets added to your fare.

Does Uber charge extra for waiting?

Wait Time fees begin to accumulate after you arrive at your rider’s pickup location, and are charged at a per minute rate. Wait time fees do not apply to uberPOOL trips or certain trips starting at airports and venues. Please note that if a rider is charged a cancellation fee, they will not be charged for wait time.

Why am I being charged extra for Uber?

What looks like an extra trip charge is likely an authorization hold. Authorization holds for the amount of the upfront fare shown in your app may be issued when you request a ride. These temporary holds allow us to protect against fraud from unauthorized card usage and are never actually charged to your account.

Does Uber overcharge?

Please feel free to contact us anytime you feel you overpaid or were charged too much for a trip. We’ll review and make adjustments as necessary. Share details using the form below if you paid a cash fare that was higher than expected. Technical issues may have caused your fare to be incorrectly calculated.

Why would Uber charge me $150?

$150 – Any incident that requires cleaning between the window/door or air vents, major bodily fluid mess. In the event you are charged a cleaning fee, you will receive an updated trip receipt.

How long will an Uber driver wait?

Update to wait-time policy We’re extending the wait-time window from 5 to 7 minutes for UberX and UberXL trips. After 2 minutes, you’ll get paid per minute for the time you’re waiting. If there is surge in the area, you’ll get paid a higher wait-time fee.

Does Uber charge more when you drive or take a taxi?

If you had to sit in traffic and Uber charges you a few dollars more, that’s fair. You’d have to do the same if you took a taxi. In my case, this fare was almost double what UBER promised me, and the driver didn’t make any mention that taking the freeway would cost us any more.

Can Uber prices change after the ride ends?

When you request a ride, you agree to be charged the upfront fare when the trip ends. Of course, the price can change, but according to Uber, that only happens rarely, under the following conditions:

How are Uber upfront fares calculated?

Upfront fares are calculated using the expected time and distance of the trip and local traffic, as well as how many riders and nearby drivers are using Uber at that moment. If your pickup point or destination change after you request the trip, your fare will be charged based on the time and distance of the actual trip.

How much did your Uber cost to get to the airport?

The reason for my surprise was because the original quote for the ride was $22.32. When I looked into this some more, it appeared that our driver took a much longer route to the airport than the Uber app suggested. He did ask when our flight was leaving when he picked us up, but we left with plenty of time to spare.