Why are service fees so high on StubHub?

The fees on any purchase are there for a few different reasons, with our main focus being to provide a positive buying experience. We use the fees to ensure the site is up and running at all times. They also go toward our customer service staff to ensure that we’re here if you have any questions or need any assistance.

Why do airlines charge convenience fees?

The idea behind convenience fee is to charge for the ‘privilege’ you get of using alternative payment options. It is also to cover the payment processing charges and what payment gateways have to pay banks for online transactions.

Why do they charge convenience fee?

Convenience fees are charged by businesses to cover the cost they pay to payment processing companies for when a customer pays by credit card. All businesses have to follow the policies of payment processing providers and government laws when it comes to convenience fees and surcharges.

What percentage does eventbrite charge?

Eventbrite pricing is 3.5\% + $1.59 per paid ticket (with no limit or maximum fee) plus 2.5\% merchant processing for the Eventbrite Professional package. Eventbrite fees are non-refundable even when you cancel and refund a ticket.

Why do companies charge service fees for ticket sales?

When ticket sales started to go remote, companies had to pay for the service of hooking up computers and hiring staff to answer the phones. Hence the service fee. We’ve come a long way since then, but the infrastructure costs remain.

Why are ticketticket fees so high?

Ticket fees are high but not entirely arbitrary. While secondary sellers use them to stay in business, primary sellers generally charge service or convenience fees because, if they want to secure contracts with venues, they have to. “It just becomes a part of the overall economics of going to an event,” Goldberg says.

What percentage of a ticket’s price is actually charged?

A 2018 report from the Government Accountability Office found that primary ticket providers charged, on average, 27\% of a ticket’s price in fees. As the news release said, “some ticket websites GAO reviewed did not clearly display fees or disclosed them only after users entered payment information,” leading to consumer protection concerns.

How do you set the fee for selling tickets?

The fee is based on the price of the ticket, and we and our clients typically set and share the fee. Resale prices are set by fans and other sellers, but occasionally artists, teams, venues, and promoters establish a price minimum and maximum.