How do I Unsuspend my Amazon seller account?

Amazon has an appeals process in place for users who feel like their account was unjustly suspended. This is a multi-step process where you submit an initial claim, send it to Amazon’s Internal Review Team, and update your claim with any additional material they may ask for.

What do I do if my Amazon account is suspended?

Once you’re ready to submit your appeal, visit the Performance Notification section within Seller Central, find your suspension notice and click the “Appeal” button then submit your Plan of Action. Then comes the wait. Read more from Amazon on Appealing the Removal of Selling Privileges.

How do I get my suspended Amazon account back?

You can only open it again after having your Amazon suspended account reinstated. Basically, the way for you to do it is to submit your appeal letter. When you’re in the process of trying to get your account reinstated, you have to wait for a certain amount of time before you get your results.

Why do Amazon seller accounts get suspended?

If Amazon catches wind of “missing items” or “wrong item sent” as feedback from your customers, they could temporarily suspend your account. To monitor this, online sellers must make sure to regularly audit all their ASINs. This will show Amazon that you’re in control of your online store.

Why is my seller account suspended?

Restricted Product Listings If you’re selling restricted (opens in new tab) , counterfeit (opens in new tab) or inauthentic products on Amazon, they’ll find out and suspend your account.

How long does it take to reactivate Amazon seller account?

It can potentially take up to 72 hours for everything to be fully updated after your account got reactivated. But it’s usually under an hour. You could try contacting seller support about the issue and see what they say, but if you’re still within that 72 hour period they’re probably just going to tell you to wait.

How long is Amazon suspension?

How long do Amazon suspensions last? Suspensions can last anywhere from one day to forever, depending on how well they’re handled. Ideally, you appeal for reinstatement and they accept your Plan of Action on the first try.

How do I appeal an Amazon suspension?

From the Performance dropdown in Seller Central, select Performance Notifications. Find the suspension notice that you received, click the Appeal button, and then the Appeal Decision button. In the form provided, enter the details of your Plan of Action.