What do I do if someone leaves something in my Uber?

If you leave something in an Uber, here’s what to do:

1. Open Uber on your phone.
2. Open the menu button on the top-left of the page.
3. Select “Your Trips.”
4. Choose the trip where you think you lost an item.
5. Pick “I lost an item” from the list.
6. Choose “Contact driver about a lost item.”
7. Enter in a number for Uber to call.

Do Uber drivers have to return lost items?

Drivers are under no legal obligation to return anything. So if you’re dealing with a dishonest driver, you might not ever get your item back. This is likely rare, however, since most drivers won’t want to jeopardize their Uber standing, and that’s partly why they get the whole lost item fee, to make it worth it.

Can an Uber driver contact me after the ride?

You can send a text message to your driver through the Uber app, or contact them with an anonymized phone number once your driver has confirmed your ride. If you’ve left an item in the vehicle, Uber will let you contact the driver to have the item returned to you.

How do I text Uber driver after ride?

To send a message to your driver, riders can select “contact” then “chat” in the feed section of the Uber app. There, they can shoot a quick text to their driver about their exact location, or whatever else helps facilitate a smooth pickup.

How much does Uber charge to return lost items?

When you return an item to a rider, you will receive a $15 rebate, which is charged directly to the rider’s account and included in your weekly earnings statement. You’ll see the rebate in the “Miscellaneous Payments” section of your statement.

Do Uber drivers see your phone number?

Uber allows you to contact your driver without revealing your phone number by placing a free call directly within the Uber app. When you call or text, drivers will not see your personal phone number. Instead, they’ll receive a call or text message from a unique, anonymous local number.

How do I Favorite an Uber driver after a trip?

Favorite Driver is a feature that allows riders to select specific drivers whom they would like to be matched with when requesting Scheduled Rides in the future. You can add drivers to your Favorite Driver list by tapping the Favorite button when completing the rating process for one of your recent Scheduled Rides.

Should I use my real name on Uber?

Due to the extremely limited information about the rider, the driver MUST confirm the name on the rider’s account first, before confirming their own name.. This is also in accordance with Uber and Lyft’s driver instruction manual and TOS.

Do Uber drivers know if you favorite them?

This feature will allow riders to mark drivers as a “favorite” after taking a trip. If one of your customers marks you as a favorite driver, you will receive a notification in the driver app. Drivers who have been marked as favorites may get the opportunity to schedule trips with that rider.

What happens if you leave your phone in an Uber?

If you leave your phone in an Uber, there’s an app for that, the company says. “For forgotten items, a rider can notify our support team in the app,” writes Kayla Whaling, an Uber spokeswoman, in…

How do you ask an Uber driver to return an item?

The ride-sharing app is the fastest way to get directly in contact with your driver to ask them to return your item. If you can’t use the app, the website lets you send Uber a contact number where the driver can call you directly. To use the page, you don’t need your password.

How does Uber keep its drivers safe?

This helps us improve and holds everyone accountable. Before anyone can drive with Uber, they must undergo a multi-step safety screen, including being checked for driving violations, impaired driving, violent crime, and other checks. In addition, Uber rescreens drivers every year¹ and uses technology to look for issues in between.

What should I do if I’m in an Uber accident?

Uber support is available 24 hours a day, 7 days a week, and is handled by a team of trained safety agents. If you’re in immediate danger, you should always contact authorities first. We use technology to help keep your phone number private, so neither drivers nor riders will see each other’s numbers when communicating through the Uber app.