What happens if my FedEx package is missing?

You can file a claim for a missing FedEx package within nine months of its shipment date through the company’s Express, Ground, or Freight services. FedEx allows shippers or recipients to file a claim for any packages that are lost, damaged, or arrive with missing content.

Can I get a refund if FedEx loses my package?

Here are a few things you need to keep in mind if you’re going to file a claim for FedEx lost packages. If the contents of the package cost less than $100, you can complete the entire form online and request a refund without documentation.

Will FedEx come back if missed them?

We’ll reattempt to deliver your package the following day. You can use our online tool, FedEx Delivery Manager®, to submit a request. You’ll need your tracking number or door tag number. If your delivery requires a signature, and you’re worried you might miss a reattempted delivery, check the back of your door tag.

How do I get a missed package from FedEx?

If you want FedEx to reattempt a delivery, call 1.800.463.3339. To avoid missed deliveries, sign up for FedEx Delivery Manager to request to hold your package at a FedEx location for you to pick up.

How many times will FedEx attempt a delivery?

In most cases, we will attempt to deliver your package three times before returning it to your shipper. When a FedEx courier is unable to deliver your package, he will leave a tag on your door informing you on the Air Waybill number and the next delivery attempt.

Where does FedEx take undelivered packages?

If a delivery requires a signature or if the package cannot be left at your home, we may deliver your package to a nearby secure location for pickup, such as your local FedEx Office or Walgreens store.

Does FedEx lose a lot of packages?

The truth of the matter is that packages very rarely get lost. All three of the major American carriers – FedEx, UPS, and USPS – have been doing package delivery for decades. They have so many failsafes built into their mailstreams that packages virtually never fall out of them with no accountability or trail.