Can I tell FedEx to call me when they arrive?

A phone call upon delivery is not a service FedEx offers.

How do I contact a FedEx driver?

To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.

What happens if FedEx doesn’t leave my package?

In most cases, we will attempt to deliver your package three times before returning it to your shipper. When a FedEx courier is unable to deliver your package, he will leave a tag on your door informing you on the Air Waybill number and the next delivery attempt.

Do FedEx drivers call you?

FedEx told us over email that they don’t make automated calls to customers. The scam is called the delivery break-in scam, according to the Better Business Bureau. They say to watch out for anyone asking what the best day to deliver a package would be. FedEx says they do not send unsolicited emails.

Who do I call if my package was not delivered FedEx?

If the tracking results do not answer your question, please contact FedEx Customer Service at 800 FedEx (800 33339).

How do I contact FedEx by phone?

Get all the help you need, online

1. Service Updates. Get Help With My Delivery.
2. Resume pickup & deliveries. International Shipping.
3. How to register & manage your deliveries. Want to manage your deliveries yourself?
4. Text 29372. Call 1.800.463.3339.
5. FedEx Service Guide. Review our shipping services, rates, and terms.

What happens when FedEx steals your package?

Contacting FedEx for your stolen package FedEx provides a clear claim process for stolen packages. As such, if you placed an order and shipped any items through FedEx, you can easily claim for the lost package online. Once you have placed the claim, the courier resolves the claim within five to seven days.

What happens if FedEx steals your package?

According to FedEx’s shipper’s agreement, FedEx is only responsible for $100 of a lost or stolen claim, unless you purchase additional insurance at the time the package is shipped. Even if you purchase insurance, you still have to provide documentation proving the value of the item.

What happens if a package is lost or stolen from FedEx?

If a delivered package was lost or stolen before the consignee could take actual possession, even if the driver believes that constructive possession was achieved, could be subject to a claim. Whoever shipped the package (FedEx’s customer) can file a claim.

Can you call FedEx customer service to apologize?

Unfortunately, not much. Yes, you can call FedEx customer service, but all they are going to do is apologize, and not much else. You said you live on the 2nd floor, but one critical piece of information you didn’t include is whether your building has an elevator, or only stairs.

Is FedEx Calling you about a package drop off?

Last year the community was on high alert over package thieves, now there’s a scam you should be watching out for. An area woman says someone claiming to be FedEx called her about a package drop off. Problem is, they don’t do that.

How do I request that FedEx Hold my shipment?

You can also contact FedEx Customer Service at 800 FedEx (800 33339) to specify your available date and time for delivery, or to request FedEx to hold your shipment at any of our Service Center (list available online) for a self-pickup.