How do I claim item not as described on eBay?
Table of Contents
- 1 How do I claim item not as described on eBay?
- 2 What if the buyer claims that the package was not delivered and the tracking says delivered?
- 3 Do sellers ever win eBay disputes?
- 4 Will Paypal refund if item not described?
- 5 Can eBay force me to accept a return?
- 6 What happens if a buyer does not return an item on eBay?
- 7 What happens if a seller does not refund money back?
- 8 How do you know if someone is scamming you on eBay?
How do I claim item not as described on eBay?
It’s easy to do on eBay.
- Start your return. Select the item you want to return in your purchase history on My eBay.
- Ship the item back. If the seller asks, send the item back as soon as possible using their preferred return method.
- Receive your refund. If the seller doesn’t refund your money, ask eBay to step in and help.
What if the buyer claims that the package was not delivered and the tracking says delivered?
Usually, if this happens, you can contact the local postal service and request that they locate the package. In most instances, since opening mail that does not belong to you is illegal, improperly delivered mail will be returned to the post office.
What happens if a buyer returns a damaged item on eBay?
If the item is returned used or damaged, you may qualify to issue a partial refund. See Partial refund guidelines. eBay may automatically accept a return from a buyer on your behalf if an eBay shipping label is available. Offer a partial refund: You’ll issue a partial refund to the buyer, and they’ll keep the item.
Do sellers ever win eBay disputes?
It is easy for scam sellers to win disputes. They are just gone before it is resolved. All they need is for a valid tracking number to delay the process long enough. Ebay will almost never decide for the buyer if there is a valid tracking number showing delivery.
Will Paypal refund if item not described?
If your order never shows up and the seller can’t provide proof of shipment or delivery, you’ll get a full refund. It’s that simple.
Can eBay sellers refuse returns?
You can only decline a return if the buyer is returning the item because they changed their mind, and your return policy stated you don’t accept returns.
Can eBay force me to accept a return?
Yes, when a Buyer requests a refund within reasons that fall under the Buyer’s Protection Program. EBay will mediate the process and can freeze the funds related to the transaction.
What happens if a buyer does not return an item on eBay?
Under eBay’s Money Back Guarantee rules, sellers must take responsibility for missing items unless tracking information proves that the item was delivered correctly. If a seller does not refund a buyer when required, eBay will forcibly take the funds to resolve the situation.
Should I report a seller on eBay?
You should only report a seller if you think they’re violating our policies, for example: They offer to sell you a listed item outside of eBay They don’t intend to complete the sale They sent threatening messages or used abusive or vulgar language They published another member’s contact information
What happens if a seller does not refund money back?
If a seller does not refund a buyer when required, eBay will forcibly take the funds to resolve the situation. As mentioned, the Money Back Guarantee entitles buyers to a refund if the item is not received.
How do you know if someone is scamming you on eBay?
For example: 1 They offer to sell you a listed item outside of eBay 2 They do not intend to complete the sale 3 They send threatening messages or use abusive or vulgar language 4 They published another member’s contact information 5 The seller gave you false contact information 6 You suspect the seller is under the age of 18