How does FedEx investigate missing?

The driver goes out and makes contact with the customer and asks if there was a problem with the delivery ie: broken, open, missing items. If the customer states they didn’t receive the package then they sign the “tracer” stating that. If it is less than a hundred dollars it is paid.

How many times will FedEx try to deliver?

Delivery attempts If a signature is required, the driver will typically try to deliver the package up to three times. If a label has been applied to the back of the tag, the driver was unable to leave the package due to signature requirements or felt the package was not safe to deliver.

How does FedEx drivers find addresses?

Instead, drivers simply take a picture of the manifest using the phone’s camera and the app scans all delivery addresses instantly with 99\%+ accuracy, calculating the fastest driving route in seconds.

How do I correct an undeliverable FedEx address?

If FedEx identifies an undeliverable address, it is possible correct it online. Enter the tracking number and go to the tracking details page on FedEx.com. Once there, choose the correct my address button and find the address modification window. Here you can select an option from the drop-down menu in the new delivery address section.

What happens if my FedEx package is delivered to the wrong address?

The FedEx address corrections not only causes potential customer service issues for your employees but also allows FedEx to deliver the package late with an additional charge. Some packages with an incorrect address could be delivered to the wrong address.

How do I change the delivery address on my FedEx package?

Enter the tracking number and go to the tracking details page on FedEx.com. Once there, choose the correct my address button and find the address modification window. Here you can select an option from the drop-down menu in the new delivery address section.

How do you verify addresses before shipping?

Verify addresses before shipping, look into address verification software. With this type of software, the addresses go through a normalization process by cross-referencing the U.S. Postal Address Database. Validation software will then perform several further checks to guarantee the address on file is accurate.