How does FedEx prove they delivered a package?

A proof of delivery containing a scanned signature (if the signature is available) can be easily retrieved on FedEx.com. All you’ll need to do is enter your Air Waybill number. This will be indicated on the signature proof of delivery letter where applicable.

What to do if a package says delivered but isn’t there?

Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery. USPS is used to these questions, and will generally provide helpful information. If the package still does not show up, please call USPS to file a claim.

How long is FedEx investigation?

Unless additional time for research is required, most cases are resolved between five and seven business days after we receive your claim form.

What if my FedEx package was stolen?

Contacting FedEx for your stolen package FedEx provides a clear claim process for stolen packages. As such, if you placed an order and shipped any items through FedEx, you can easily claim for the lost package online. Once you have placed the claim, the courier resolves the claim within five to seven days.

How long does FedEx keep proof of delivery?

Signature proof of delivery is available for up to 18 months for FedEx Express and FedEx Ground shipments and 2 years for FedEx Freight shipments. This includes the signature image and associated shipment information.

Does FedEx ever say delivered when it’s not?

It means the driver may have accidentally marked it delivered and even received by you. They may have provided a tracking number, but also a designated delivery person. If you call them first, you can tell them you never received the package.

What does no access to delivery location mean?

What Does “USPS No Access to Delivery Location” Mean? At the end of the day, when you get this notification it just means that the USPS mail carrier wasn’t able to bring your package to you and that you’re going to have to come up with another solution to get your packages from them.

Is FedEx liable for lost packages?

They will pay, provided you have purchased the insurance to cover its loss in shipping, unless you can prove them negligent in handling your parcel. Good luck ! If you don’t declare a value they will pay for up to $100 for any lost or damaged packages. The charge for any amount over that is roughly 1\% of value.

How do I prove that a FedEx package was not delivered?

The problem comes when FedEx says they did deliver it, so the sender doesn’t believe you when you say you didn’t get it – so anything you can find to prove that it wasn’t delivered will help you. Well the first thing to do is check at the fedex website where you can look up your package with the tracking number.

How do I track a FedEx package with tracking number?

Answer Wiki. Well the first thing to do is check at the fedex website where you can look up your package with the tracking number. Just to be clear, when a package goes out for delivery there is a chance it will not be delivered for a myriad of reasons, accidents, delays, and the obvious ‘signature required’ shipping.

Are ups and FedEx facing a new form of package fraud?

UPS and FedEx are contending with a new wrinkle in package scams that involves fraudulently ordered electronics being returned to criminals rather than to a legitimate retail shipping address.

Why isn’t my package being delivered?

Just to be clear, when a package goes out for delivery there is a chance it will not be delivered for a myriad of reasons, accidents, delays, and the obvious ‘signature required’ shipping.