What makes a good drive-thru?

Building a successful drive-thru can be easier said than done. People want to see accuracy and superior timing. You don’t want your customers running out of gas while they are sitting in your drive-thru. Having your customers drive away without a straw, napkins, or their favorite sauce is also never a good idea.

How does a fast food drive-thru work?

A drive-through usually consists of a building with a driveway wrapped around it. Drivers approach either a first window or a microphone box and place an order; then they drive around to the other side of the building, where the order is delivered through a small window and the customer can pay for it.

What is the concept of Drive In Restaurant?

A drive-in is a restaurant, cinema, or other commercial place which is specially designed so that customers can use the services provided while staying in their cars.

How do you motivate employees to improve drive thru speed?

Scheduling: Optimizing your staff is one of the most effective things you can do to increase your speed of service. Scheduling a new hire who has little to no experience during peak rush hours will do nothing but overwhelm the new employee, potentially frustrate customers, and increase the likeliness of order mistakes.

How do you serve customers faster?

Speed Matters: 10 Tips for Delivering Faster Customer Service

1. Start the service process as soon as possible.
2. Self-service is key.
3. Segment your service into different service lines.
4. Delegate the customer to the right service representative.
5. Make queuing rules fair.
6. Keep the customer informed.
7. Underpromise, overdeliver.

How can restaurants improve order accuracy?

Improving Order Accuracy

1. Listen (or read) carefully. This may seem like an obvious one, but active listening is a skill too often taken for granted.
2. Clarify and verify.
3. Train on technology.
4. Check it twice.
5. Recognize and reward.

How did Fast Food change around the world?

As fast- food restaurants and processed foods took control of our diets, the numbers jumped. By 1975, (about the time McDonald’s introduced the drive-through window), the obesity rate in America had climbed to 15\%. Since then, the overweight population has ballooned, with obesity rates topping 32\%.

Which is correct drive-thru or drive-through?

Through can be a preposition, an adjective, and an adverb. Through is the only formally accepted spelling of the word. Thru is an alternate spelling that should be used only in informal writing or when referring to drive-throughs.

Why were drive-in restaurants popular?

Throughout the fifties, drive-ins were a popular commodity. They attracted many people because of their uniqueness and just the very idea of being able to be served in your car; however, that attraction began to wear out with the introduction of fast food restaurants like McDonalds.

What is the difference between drive-in and drive thru?

While a drive-in involves the customer parking and enjoying the show or meal, a drive-thru keeps the action moving. Today, however, the drive-thru is being used to create immersive experiences that also entertain customers from a distance.

Why would you open a drive-thru coffee shop?

Why Would You Open A Drive-Thru Coffee Shop? The main advantage that a drive-thru coffee shop offers is simple: it provides a speedy, convenient option in a high-traffic area where a regular dine-in café might not succeed. Patrick Drew is the owner of Xcite Coffee, a drive-thru coffee shop based in Perth, Western Australia.

Is there a drive-thru coffee shop in India?

Drive-thru coffee is already widely available across Europe. And in July 2020 alone, Starbucks opened its first Indian drive-thru location in Zirakpur, as well as its largest ever drive-thru in South Korea. Why Would You Open A Drive-Thru Coffee Shop?

Which fast food customers use the drive-thru lane?

According to the NPD Group, a leading market research company, 57\% of hamburger fast food customers use the drive-thru lane, 40\% with Mexican QSRs, and 38\% of chicken fast food customers went straight to drive through lanes. Americans visit drive thru lanes about 6 billion times each year according to some statistics. ( AItrends.com)

How many drive-thru coffee shops are there in the US?

However, thanks to Covid-19, that number has skyrocketed in recent months, with more than 300 outlets across the country open for “drive-thru or takeaway”. Despite the fact that the US is the leading market for drive-thru coffee – by some distance – there has been a lot of recent global expansion.