Why do Uber passengers rate drivers low?

Keeping the driver waiting The most common reason for a lower passenger rating is making us wait after we arrive to pick you up. If you’re ready to go at the curb when we arrive, it means a lot.” “If they make me wait, slam my door, or are rude, I deduct stars.”

Do Uber drivers still rate passengers?

Just as riders can rate drivers, drivers can rate passengers on a scale of 1 to 5 stars. A passenger’s rating is the average of the ratings they have received from drivers. According to Uber, very few people have a perfect rating of 5.

What is the average age of an Uber driver?

Survey says: The majority of Uber drivers are seniors According to a 2017 survey from industry expert Harry Campbell — better known as The Rideshare Guy — 54\% of Uber drivers are over the age of 50, and about a quarter are 61 or older.

Is 4.47 a bad Uber rating?

4.47 marks a rider as very high risk. A 15,000 trip driver recently was deactivated over a false report from a pool ride. For starters, it’s not ACTUAL trips, it’s RATED trips. With nearly 2.5 years’ Uber-ing, 11,500 trips, I have found only about 30\% of riders even bother to rate.

Why do Uber drivers want 5 stars?

Service with a smile. One of the most common themes that come up in 5-star driver’s compliments is their attitude and how friendly they are. Greeting the customer with a smile and friendly attitude is a vital start to earning that 5-star rating, as it makes your rider feel welcome, comfortable and safe.

What does WAV mean on Uber?

wheelchair-accessible vehicle
Riders who use motorized wheelchairs or scooters can in certain cities* request a ride in a wheelchair-accessible vehicle (WAV). WAV driver-partners are certified by a third party in safely driving and assisting people with disabilities. Sign up to ride.

What do Uber drivers see about you?

Every Uber driver knows the same information about each of their clients: their name, location, preferred car type(s), phone number(s) and interactive ratings—that is, how they’ve rated their past drivers, and how those drivers have rated them.

How many trips does an Uber driver do a day?

If the average driver works 4 hours per day and does about 2 trips per hour – that works out to about 7.5 trips per driver per day. Based on the fact that these numbers work out with known averages, we believe there are about 2 million drivers worldwide and probably about half of those are in the U.S.

Who are the majority of Uber drivers?

In 2020, 44.8\% of American Uber drivers were white. Our research has yielded the fact that, though comprising the biggest chunk of Uber’s workforce, white people aren’t the majority. They accounted for 44.8\% of all workers in 2020. Asians are the second-biggest demographic, making up 37.2\% of all Uber staff in 2020.