Q&A

How long should Mcdonalds drive-thru take?

How long should Mcdonalds drive-thru take?

The restaurant promises that drive-thru orders will be ready in 60 seconds or less. If they’re not, guests will receive a free lunch item during a future meal, the Miami Herald reported. The move comes as McDonald’s seeks to speed things up by cutting back on menu complexity.

How long do people wait for fast-food?

The study found drive-thru customers waited an average of six minutes, 22 seconds. Last year, it was five minutes, 57 seconds. The research involved nearly 1,500 drive-thru visits between July and August 2021 to 10 major fast-food brands including McDonald’s, Burger King, Taco Bell, Chick-fil-A and Dunkin’.

How long should a fast-food place take?

That’s when fast-food giants stay truest to their promise of speed, according to a new study. From 2:30 p.m. to 4 p.m., the average wait time at a fast food drive-thru clocked in just north of 173 seconds, according to QSR magazine’s annual Drive-Thru Performance Study conducted with Insula Research.

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Is 30 minutes too long to wait for food?

If busy you could wait 30 minutes for a table and about that for your orders . just order appetizer and round or 2 of drinks. slow night minimal wait should be no more then 15-20 minutes waiting.

What was the average wait time in a drive-thru in 2013?

219.97 seconds
Drive-Thru Lanes Wait Times Hit Record High In 2013, drivers spent 180.83 seconds on average in line, USA Today reports, but now that average has jumped to 219.97 seconds — a roughly 40-second jump.

How can I improve my drive-thru speed?

6 Tips to Boost The Speed of Service

  1. Produce Accurate Forecasts. By forecasting sales and demand, restaurant managers can make informed food purchase orders and schedule employees appropriately.
  2. Provide Hands-On POS Training.
  3. Ensure Order Accuracy.
  4. Properly Staff the Drive-Thru.
  5. Strategize Scheduling.
  6. Double Check Hardware.

Is curbside faster than drive-thru?

If everyone is past the order speaker, then drive thru is generally faster. It should be noted that many fast food restaurants have drive-thru times that are monitored by corporate, so drive-thru orders will sometimes get priority over inside orders.

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What is the average wait time for a drive thru?

Last year’s study indicated that the average drive-thru wait time hit 181 seconds, up from 173 seconds the year before. According to the new study—an expanded version that incorporated 23 quick-serve restaurant brands, up from just seven in 2013—the average wait time reached a record high of 203 seconds.

Do fast food drive-thrus really take less time to order?

If you’re one to frequent fast food drive-thrus only to find yourself impatiently waiting at the window, you’ve likely wondered whether it would take less time to actually step into the brick-and-mortar and place your order. Especially when the wait time for your daily Venti skim latte is responsible for a fair share of your paycheck.

Which fast food chain has the longest drive-thru wait time?

Chick-fil-A had the longest wait time at 323 seconds because the restaurant is so busy, he says. To make service more efficient, Chick-fil-A sends employees out into the parking lot with tablets to take orders and payments while customers wait in their cars, he says. Major fast food chains see about 70\% of business in the drive-thru, he says.

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What’s the best time of day to go to the drive-thru?

Overall, the optimal time of day to hit the drive-thru is the mid-afternoon “snack” period, when wait times average 173 seconds—and when, per the QSR survey, 33\% of customers rate the service as “very friendly,” the highest percentage of any order time. The first drive-thru opened in 1947 (and it wasn’t a McDonald’s).