Q&A

What happens when Indiegogo campaign fails?

What happens when Indiegogo campaign fails?

If your campaign does not meet its goal by its deadline, all your backers will be refunded by Indiegogo within 5-7 business days. Choose fixed funding only if your campaign objective requires a minimum amount of money to be accomplished, and if you cannot fulfill your perks without raising the full goal amount.

What percentage of Indiegogo projects fail?

Kickstarter backers are never charged when a project misses its goal, which adds considerably more pressure to hit the mark. Still, about 80 percent of Indiegogo projects fail to raise more than just a quarter of their goal, according to results from its search engine.

How do you successfully run a crowdfunding campaign?

How to Run a Successful Crowdfunding Campaign

  1. Ask for the right amount. Your goal amount should be based on a few factors: your budget, constituents, and your outreach capacity.
  2. Pinpoint your target audience.
  3. Keep a tight timeframe.
  4. Give something back to donors.
  5. Choose a platform that benefits you the most.
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How long should a crowdfunding campaign last?

We recommend setting your campaign at 30 days or less. Campaigns with shorter durations have higher success rates, and create a helpful sense of urgency around your project.

Does Indiegogo charge immediately?

Please note: Your credit card will be charged the contribution amount immediately if your transaction was successful, not at the end of the campaign. Thank you for being part of our backer community and bringing ideas to life!

How trustworthy is Indiegogo?

With crowdfunding, there are always risks, so Indiegogo does not guarantee that contributions will be used as promised, that campaign owners will deliver perks, or that campaigns will achieve their goals. However, if our Terms of Use are violated, we will take action on behalf of our backers to make things right.

What happens when I make a successful Indiegogo contribution?

When your contribution is successful, you will be directed to a thank you page and we will send an automatic email confirmation to the email you provided during the contribution process. Indiegogo currently accepts payments from direct credit/debit cards, Apple Pay, and Google Pay.

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Can I pay with other forms of payment on Indiegogo?

Any other forms of payment would not take place on Indiegogo and would have to be worked out between the you and campaign owner, off platform. Indiegogo cannot mediate these requests. Indiegogo is a US based company.

Why are some fields locked after I launch my campaign?

Some fields are locked after you launch to prevent errors with sending your funds later, or to help maintain trust with your backers. You can edit your campaign by clicking Edit Campaign in the campaign toolbar just above your campaign’s title. After you launch your campaign **, you cannot change the following fields:

What currencies does indindiegogo accept?

Indiegogo is a US based company. At this time we only host direct credit and debit transactions in US dollars ($), CAD ($), EUR (€), GBP (£), HKD ($), and AUD ($). Please note that refunds for fixed funding campaigns will be issued in full according to the current currency exchange rate, not the rate at the time the original contribution was made.