Q&A

Why do you use Yelp?

by Author

Why do you use Yelp?

Touting it’s average 135 million monthly users, dominance in local search engine results, and ability to shut down businesses over night, Yelp is force to be reckoned with.

Do people still use Yelp?

Is Yelp still relevant in 2020? The numbers show it still is. Yelp averages more than 178 million unique visitors every month across its mobile, desktop, and app versions. It also generates 28 million monthly mobile app unique users.

What is a Yelp review?

Yelp’s website, Yelp.com, is a crowd-sourced local business review and social networking site. The site has pages devoted to individual locations, such as restaurants or schools, where Yelp users can submit a review of their products or services using a one to five star rating scale.

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What is Yelp review?

Why does Yelp not post my review?

If you aren’t able to find your review, there are a few possible explanations: Your review may not currently be recommended. Your review may still be saved as a draft. You may still need to confirm your email address.

Does Yelp allow lies in reviews?

Yelp allows lies, and even quasi-libelous reviews, as long as racial slurs are not included in the review and the review is not hearsay.

What to do if someone posts a false review on Yelp?

If someone posts a false review, here is Yelp’s advice for dealing with the problem: “We don’t arbitrate disputes, so your best bet is to contact the reviewer or post a public response in order to clear up any misunderstandings.”

What is the appeal process for Yelp reviews?

Yelp practices seem to suggest a mentality of, “accuse someone and we will assume it is true and let it stand” (because most negative reviews are not filtered.) Unlike in the legal system, there really is no appeals process for Yelp decisions.

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Should Yelp require users to use a real name and picture?

The 6th Amendment to the United States Constitution gives us the right to face our accusers but Yelp does not require people who post reviews to use a real name, picture, or even location in order to protect their identity.