Q&A

Why is Comcast hated?

Why is Comcast hated?

The 2016 Consumer Reports’ telecom service Ratings reported that Comcast was among the bottom dwellers in overall customer satisfaction. Frequent complaints about Comcast’s service include “stuffing” bills with unnecessary services, hidden service fees, outsized cancellation fees and improper credit checks.

How bad is Xfinity?

The American Customer Satisfaction Index, which conducts thousands of customer surveys annually, ranks Xfinity as fifth best out of 12 providers, but with a score below the national average, according to Xfinity reviews. It’s not all bad news.

What is difference between Xfinity and Comcast?

Xfinity and Comcast are the same thing. In fact, Xfinity and Comcast are different brands under the same umbrella if you will. Xfinity is the TV and internet service provider for consumers, while Comcast is the company that owns Xfinity.

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Do Comcast own Xfinity?

Philadelphia, Pennsylvania, U.S. Comcast Cable Communications, LLC, doing business as Xfinity is a telecommunications company and division of Comcast Corporation used to market consumer cable television, internet, telephone, and wireless services provided by the company.

Is FiOS better than Comcast?

From a technical standpoint, Verizon’s FiOS service is more advanced. Fiber optic technology has an inherently higher capacity, and most homes will likely eventually use it. FiOS picture quality is better than Comcast’s, and the Verizon plan costs less and comes with more channels.

Is FiOS faster than Comcast?

Streaming video and online gaming is taken to a whole new level with FiOS. Even Verizon’s 150mbps plan has claims of being faster than Comcast Xfinity’s internet speed. With Verizon FiOS upload speeds have been reported to be approximately 30 times faster than Comcast.

What’s better FiOS or Comcast?

Fiber-optic internet services like Verizon FiOS have the potential to be faster than cable internet services like Comcast; however, both companies currently offer the average user typically comparable speeds in package deals that are similarly priced.

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What channel is TV on FiOS?

The standard History channel is available on channel 128, while the high-definition History channel is available on channel 628 on FiOS TV. Viewers need to subscribe to the Preferred HD TV plan or above to get this channel. The Preferred TV plan offers at least 245 channels.