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Is the drive-thru faster?

Is the drive-thru faster?

As restaurants shuttered their dining rooms, customers turned to drive-thru lanes to pick up their tacos and fries. SeeLevel HX found that drive-thru lanes with digital order confirmation boards delivered the food to customers 34 seconds faster on average this year.

Is it drive through or drive-thru?

Through can be a preposition, an adjective, and an adverb. Through is the only formally accepted spelling of the word. Thru is an alternate spelling that should be used only in informal writing or when referring to drive-throughs.

What is the average wait time for a drive thru?

Last year’s study indicated that the average drive-thru wait time hit 181 seconds, up from 173 seconds the year before. According to the new study—an expanded version that incorporated 23 quick-serve restaurant brands, up from just seven in 2013—the average wait time reached a record high of 203 seconds.

What’s the best time of day to go to the drive-thru?

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Overall, the optimal time of day to hit the drive-thru is the mid-afternoon “snack” period, when wait times average 173 seconds—and when, per the QSR survey, 33\% of customers rate the service as “very friendly,” the highest percentage of any order time. The first drive-thru opened in 1947 (and it wasn’t a McDonald’s).

How many cars should be in a drive-thru line?

Restaurants even find some benefit in making drive-thru customers wait a bit in line, with the so-called “car stack” of three or four vehicles allowing each party ample time to take in what’s on the menu and be better prepared for placing orders quickly.

How long does a drive-thru order take to process?

As a result, orders are more complicated and time-consuming to get ready, explaining why drive-thru lunch orders average 214 seconds, while dinner takes up the most time of all, 226 seconds.