How does mcdonalds two lane drive thru work?

The lane splits in two to allow 2 drivers to place their order at the same time. As you can see, the two lanes converge back into one lane before the payment window. Therefore the payment and receipt of food is still done serially, which would seem to negate any benefit from orders being placed in parallel.

Why does McDonald’s have two drive thru windows?

The first window is to pay and the second window is to pick up your order. Some places are getting a third window (during remodel or rebuild) wich is for when your food isn’t ready and they need to pull you forward.

How does the McDonald’s line work?

Once you pay either cash or card, the order will have been put through as you ordered, they will ask you to drive to the next window where you can pick it up as another employee greets you with your drinks (if you had any), and then hand you your food.

Can Mcdonalds workers see you?

But as it turns out, McDonald’s staff can see EXACTLY what you’re doing at all times and even take a snap of you when you order. The foolproof process allows for speedy orders and helps staff to keep track of multiple orders with ease.

How does Drive Thru Mcdonalds work?

There is a dedicated line of vehicles assigned for the drive-through. People can directly enter the line instead of parking their car and getting in McD. The cashier will be there you have to place your order and there will be another window through which you can collect your idea.

What does Gapbuster mean in McDonalds?

He even divulged the best time to give it a go. “Basically between 12-2pm and 5-7pm workers have to be extra careful because that is when gapbusters (mystery shoppers), who are paid, visit McDonald’s restaurants and rate their experience,” he wrote.

What does BSV stand for McDonalds?

brand standard visit
Mcdonalds 2017 brand standard visit (bsv) self assessment checklist.

Is McDonald’s Drive-Thru engagement now a must-do?

“It’s a must-do, now,” says Lucy Brady, who since January has led a new McDonald’s digital engagement effort. “It’s no longer optional.” McDonald’s says it has shaved 30 seconds off of the average drive-thru time since 2018; its future plans hinge on reducing those times even further.

How will McDonald’s know when you order on the express lane?

McDonald’s plans to use transponders and geo-location to know when customers who placed mobile orders have arrived at the express lane. Courtesy of McDonald’s

How do I order from McDonald’s Drive Thru?

Go Contactless In the Drive Thru When your cravings strike, your nearest McDonald’s Drive Thru is a convenient and contactless way to order the delicious food you love. Visit our McDonald’s Restaurant Locator and type in your zip code to find a McDonald’s Drive Thru near you, and find other helpful restaurant information.

How important is the drive-thru to McDonald’s’ digital strategy?

That makes the drive-thru—where 70 percent of McDonald’s sales have taken place during the Covid-19 pandemic globally in top markets—existentially important. “It’s a must-do, now,” says Lucy Brady, who since January has led a new McDonald’s digital engagement effort.